The key points, in plain English
- We use only essential cookies and browser storage: to keep you signed in, protect forms and remember choices you make.
- No advertising cookies, no cross-site tracking, no third-party analytics cookies.
- fidelearn.com's main pages set no cookies. Sign-in cookies are used on FideLearn Tutors, the directory and school portals.
- Paystack (at checkout) and Google Maps (when shown) may use their own cookies.
- You can delete or block cookies in your browser, but signing in needs them.
This summary helps you find your way. The full text below is what applies.
1. What cookies and browser storage are
Cookies are small text files a website asks your browser to keep, so it can remember things such as that you are signed in. "Local storage" and "session storage" are similar features that keep small amounts of information in your browser. This policy covers all of them, on fidelearn.com and its sub-domains (including the schools directory, FideLearn Tutors and school portals), and explains how to control them.
2. Our approach: essential only
FideLearn uses only strictly necessary cookies and storage: things the services cannot work without, such as keeping you signed in, protecting forms from attack, and remembering a choice you just made. We do not use advertising cookies, cross-site tracking, or third-party analytics cookies. Our own visitor statistics for school websites are cookieless and do not store IP addresses.
Under the NDPA and the GAID, strictly necessary cookies do not need your consent, but we still tell you about each one here. If we ever want to use a cookie that is not strictly necessary, we will ask for your consent first, and you will be able to say no.
3. The cookies we set
| Name | Where | Purpose | Type | How long |
|---|---|---|---|---|
fl_tut | fidelearn.com/tutors | Keeps you signed in to FideLearn Tutors and protects forms against cross-site request forgery | Strictly necessary, first-party | Until you sign out, or 14 days |
fl_dir | fidelearn.com/schools | Keeps listing owners and reviewers signed in and protects forms | Strictly necessary, first-party | Until you sign out, or 14 days |
session | yourschool.fidelearn.com (school portals) and the centre app | Keeps students, parents and staff signed in to their school's portal and protects forms | Strictly necessary, first-party | Until you sign out or close the browser, as the school sets |
flc_session, fls_session | FideLearn staff tools only | Keeps FideLearn staff signed in | Strictly necessary, first-party | 8 to 12 hours |
All our cookies are marked Secure (sent only over HTTPS) and HttpOnly (not readable by scripts), and are limited to the site that needs them. fidelearn.com's main pages set no cookies at all.
4. Browser storage we use
| Name | Type | Purpose | How long |
|---|---|---|---|
fl_loc | Session storage | Your approximate location after you tap “near me”, so we don't ask again on every page | About 15 minutes, or until you close the tab |
fl_saved | Local storage | Schools you have saved in the directory | Until you remove them or clear your browser |
fl_cookie_notice | Local storage | Remembers that you have seen our cookie notice | Until you clear your browser |
fl_golive_checklist | Local storage | Your progress on the setup checklist on the Get started page | Until you clear your browser |
fl_dl_school | Session storage | The school name you typed on the download page | Until you close the tab |
fl_wa_greet | Session storage | On school websites, shows the WhatsApp greeting only once | Until you close the tab |
fl_side_mini, fl_theme_done | Local and session storage | Layout choices in school and staff dashboards | Until you clear your browser, or close the tab |
None of this storage is sent to FideLearn or anyone else automatically, and none of it is used to track you.
5. Other companies
- Paystack. When you pay, you are taken to Paystack's secure checkout, which uses its own cookies for security and fraud prevention under Paystack's cookie and privacy policies.
- Google Maps. Some directory pages can show a Google map, and directions may open in Google Maps. Google may then set or read its own cookies under Google's policies. Other map pages use OpenStreetMap tiles, which set no cookies.
- Google Fonts. Our pages load fonts from Google, which receives your IP address and browser details to deliver them, but sets no cookies.
- Links to other websites (for example a school's own site or social media) are governed by those sites' policies.
6. How to control cookies
You can see and delete cookies and site storage in your browser's settings, and block them for all or some sites. In most browsers this is under Settings > Privacy (or Privacy and security) > Cookies and site data. Because we only use essential cookies, blocking them will stop you signing in and may stop forms and payments from working. Clearing local storage will remove saved schools and settings.
7. Changes and contact
We review this list whenever the services change, and update the date at the top. Questions: hello@fidelearn.com. See also our privacy policy.
Questions about this page? Write to hello@fidelearn.com. We usually reply within two working days.
FideLearn, a Nigerian education technology business. These pages are written in English. If they are translated, the English version applies.