How to do anything in FideLearn

FideLearn for Windows is for schools on FideLearn, so the download is unlocked with your school's code.

1. Open your welcome e-mail and click the one-click download link. Or go to fidelearn.com/download.
2. If asked, enter your school's FideLearn address (e.g. yourschool.fidelearn.com) and the download code from the e-mail. Your sync key also works.
3. Download FideLearn Setup for the centre computer and FideLearn Browser Setup for the exam computers. The links work for two hours.

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The centre computer is your exam server: candidates' computers connect to it over your Wi-Fi.

1. Run FideLearn Setup. If Windows shows “Windows protected your PC”, click More info → Run anyway, then Yes to allow changes.
2. Keep the suggested folder C:\FideLearn. Your database, photos, questions and backups are kept there.
3. Tick desktop icon. On a computer used only for exams, also tick start automatically.
4. Click Install. Anything Windows is missing (WebView2, .NET) installs by itself, without internet.
5. Open FideLearn. Its dashboard shows Students join here: the address and QR code exam computers and phones use.

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1. On the centre computer, open Settings → Online sync and choose The centre computer (master).
2. Paste your site address and the sync key from your welcome e-mail, then Save.
3. Click Sync now. From then on it syncs by itself whenever there is internet.

Students and parents then see results, homework, fees and ID cards at yourschool.fidelearn.com.

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1. Run FideLearn Browser Setup on each exam computer, as an administrator.
2. Enter the centre computer's address (from its dashboard, e.g. 192.168.100.2) and choose a supervisor PIN of 4–12 digits.
3. Candidates open FideLearn Browser from the desktop. It opens your login page, full screen and locked.

Supervisor exit: Ctrl + Alt + Shift + Q, then the PIN. To change the address or PIN later: Start menu → FideLearn Browser settings.

A whole lab at once (administrator Command Prompt):

"FideLearn Browser Setup 2.1.0.exe" /VERYSILENT /SERVER=192.168.100.2 /PIN=1234

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1. Take a backup: Settings → Backup → Back up now.
2. Download the new FideLearn Setup from fidelearn.com/download.
3. Close FideLearn and run the setup over the old one. Your data in C:\FideLearn stays exactly where it is.

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1. On the old computer, Settings → Backup → Back up now, then copy the newest backup file to a USB drive.
2. Install FideLearn on the new computer (see above) and open it once.
3. On the new computer, Settings → Backup → Restore and choose the backup from the USB drive.
4. Set the new computer's fixed address in your router, and update the address in FideLearn Browser on the exam computers.

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1. Assessments → + New assessment: set the title, duration and subjects (sections), JAMB-style or your own.
2. Add questions one by one, or Import CSV / Excel for a whole bank. Pictures and reading passages work.
3. Turn on shuffle questions and shuffle options, and allow the on-screen calculator where needed.
4. Choose whether candidates see answers after submitting, and whether the exam submits itself when time runs out.
5. Sit the exam yourself with a test student before the real day.

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1. Download the template from the import screen.
2. One question per row: the question, options A–D (or more), the correct option, subject and topic. Topics power the syllabus tracker and topic analysis.
3. Upload the file. FideLearn checks every row and tells you exactly which rows need fixing before anything is saved.

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Schedule & Batches splits candidates into time slots automatically, so a 30-computer lab can examine 200 students in one day.

1. Choose the assessment, the number of computers and the start time.
2. FideLearn shares candidates into batches; print or send each batch list.

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1. Start the exam from Assessments. Candidates sign in with their Student ID and access key.
2. Watch Live Monitor: who is writing, progress, time left and integrity alerts.
3. Extend time, send a message to a candidate, or force-submit if needed.
4. If the power or Wi-Fi drops, candidates sign in again and continue: answers are saved as they go.

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1. Marking is instant. Open Results & Publishing, check rankings, then click Publish.
2. Students see results on their phones; the notice board updates; PDFs are ready to print.
3. Analysis shows which topics each class should revise.

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1. Settings → Live webcam proctoring: tick Turn on live webcam proctoring.
2. Keep Save a short video clip with each alert on, for evidence.
3. Run a 5-minute test: Live Monitor → Proctor (webcam) should show every camera. Click a candidate for live video.

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Once every exam computer has FideLearn Browser, turn on Settings → Exam integrity → Only allow FideLearn Browser. Ordinary browsers are then refused at sign-in.

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1. Alerts (no face, two faces, leaving the exam window, looking away) appear in Live Monitor as they happen.
2. Each alert has its clip and snapshot. Mark it reviewed, or warn the candidate.

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1. Excel: Students → Import, fill the template, upload (with a folder of passport photos if you have them).
2. One at a time: Add student. Set the date joined correctly; fees count from it.
3. Self-registration: share your registration link; approve new students under Approvals.
4. Print login slips: Students → Print login slips.

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1. ID cards → Card design: choose one of 10 templates, then your colours, fonts, logo position and photo shape. The preview shows exactly what prints.
2. Upload your logo and the authorised signature, and set how long cards are valid.
3. Issue cards, then Bulk print (A4): 9 per sheet, double-sided at Actual size (100%), with cut marks.

Each card's QR code proves it is genuine when scanned with any phone.

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1. Attendance → Times: set “late after” and “leaving early before”.
2. Scan ID cards with a USB QR scanner, the webcam, or an Android phone (Attendance → Phones → Add a phone).
3. Each afternoon, Send to parents shares the day's register in your parents' WhatsApp group.

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Students sign in at yourschool.fidelearn.com with their Student ID and access key, on any phone. They see results, homework, lecture notes, the syllabus tracker, fees and their ID card.

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1. Settings → Fees & payments: turn on the tracker, choose the plan, fee and bank details.
2. Record payments under Payments, or approve the proofs students upload.

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1. On the centre computer, set an admin password: Settings → Hosting & access.
2. Then sign in at yourschool.fidelearn.com/admin from any device. Changes reach the centre computer at the next sync.

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1. Sign in to the FideLearn Studio with the details we send Premium schools.
2. Pick a template, then drag in sections, photos, news and contact forms. Publish when ready.
3. Use your own address (e.g. portal.yourschool.com): add the records Studio shows at your domain company, then press Check now.

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1. Open fidelearn.com/schools, or Find a school.
2. Tap Near me and allow your location, or type a town, LGA or state (spelling doesn't need to be perfect).
3. Filter by type, fees, rating, boarding, exams and more. Open a school for its photos, facts, reviews and contacts.
4. Tap Directions for the route, time and every turn; or Start in Google Maps.

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1. Open Add your school and choose your type of school.
2. Set the exact location: paste your Google Maps link, use your phone's GPS at the gate, or search the address, then drag the pin onto the gate. Your state and LGA fill in by themselves.
3. Add contacts, fees, services, opening hours and photos. FideLearn checks new listings, usually within a day.

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Sign in at fidelearn.com/schools/manage to edit details, add photos, see views, calls and directions requests, and reply to parents' reviews.

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1. Check both are on the same Wi-Fi or network, not a guest network.
2. Use the exact address on the centre computer's dashboard, including https:// and the port.
3. Windows Firewall: run FideLearn Setup again (it allows FideLearn on private networks), and make sure the network is set to Private.
4. If the address changed, set a fixed address in the router and update FideLearn Browser settings.

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Click More info, then Run anyway. To confirm the file is genuine, compare its SHA-256 (PowerShell: Get-FileHash) with the one on the download page.

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1. Check Windows camera privacy: Settings → Privacy → Camera must allow desktop apps.
2. Close other apps using the camera (Zoom, Teams, the Camera app).
3. Unplug and replug a USB webcam, then sign the candidate in again.

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1. Settings → Online sync: check the address and sync key; click Sync now and read the message.
2. If FideLearn gave you a new sync key, paste the new key.
3. Still stuck? Contact us with a screenshot.

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On the centre computer itself the admin area opens without a password: set a new one in Settings → Hosting & access. For safety it can't be reset from the internet.

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